Case studies · Personal injury · Naperville, Illinois

Personal injury law firm, Naperville

162 calls straight from Google in six months, for a firm that relied on referrals.

Starting point
Referrals onlyThe firm relied on referrals for new cases
Calls from Google
162 callsFrom the Business Profile, first six months
AI search
135KImpressions in Google’s AI features, latest three months

Client name withheld · results from a real campaign

Calls from the Business Profile · April to September 2026 (September is a partial month)
Chart of monthly calls from the Google Business Profile, April to September 2026
Search Console · 135K impressions in Google’s AI features, June to September 2026
Search Console chart of daily impressions in Google AI features, totalling 135K
After 6 months · average rank 3.8 · top three at 9 of 49 points
Rank grid after six months: average rank 3.8, top three at 9 of 49 points4444443444444344433444442244444443444444444434443

1 to 34 to 910 or lower, or not ranking

Each dot is one point on a grid laid over the city, showing where the firm ranks in Google’s map results for that search when someone searches from that spot. The map is left out so the firm stays anonymous.

Where the firm started

New cases came from referrals and very little else, so a quiet month for referrals meant a quiet month for the firm.

The work

The campaign covered the firm’s Google Business Profile, the local map results, organic search and its visibility in Google’s AI answers.

What happened

In the first six months, April to September 2026, the firm received 162 calls straight from its Google Business Profile, and it collected 135K impressions in Google’s AI features over the latest three months. Across the 49 points tracked in Naperville it now averages rank 3.8, so the next stretch of work is moving the outer points of the grid into the top three.

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